FAQ


If you have any questions about any part, ask ONiON













FAQ


If you have any questions about any part, ask ONiON

ONiON
5 Oct 2021

You can buy T1 at ONiON Showroom

ONiON
5 Oct 2021

Test driving service for ONiON will be open in February 2022. You will be able to apply for the test driving service on the official website, or by visiting the showroom. Also, if you apply for Pre-user recruitment, you can have a free trial of T1 for 1 month.

ONiON
5 Oct 2021

The ONION T1 pre-contract will begin in December, and vehicles contracted during the pre-contract period can be delivered from March 2022. The official sales will also take place at the same period.

ONiON
5 Oct 2021

It is essential to download the app, since ONiON app has the functions including Starting Vehicle, payment, and other compulsory functions for using T1. The ONiON app can also be used to check batteries status and to finde the stations.

ONiON
5 Oct 2021

Batteries for ONiON vehicle can be charged only at dedicated charging station. ONiON Mobility is not responsible for malfunctions caused by using a seperate chargers.

ONiON
5 Oct 2021

The warranty period for ONiON T1 is '3 years/80,000 km'. During this period, the After Service for the product is free of charge. Free rental services are supported in case vehicles are unavailable during the A/S period.

ONiON
5 Oct 2021

The ONiON system will control the vehicle's battery so that any discharging situation will not happen on the road. However, if the battery is discharged due to an unexpected accident, a rescue service will be provided for emergency battery support.

ONiON
5 Oct 2021

ONiON T1 is currently only available in Phnom Penh, but plans to expand its sales to other regions after 2022.